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CBZ unveils new digital products



AS part of its continuous digital innovations, CBZ Bank has unveiled several new products with the revamping of its mobile banking application – CBZ Touch – to enhance customer efficiency.


The revamped CBZ Touch will now provide an all-inclusive virtual banking experience with enhanced security, encompassing all of its digital banking services under one roof, for its customers. 

“CBZ Touch app now with a sleek modern design provides a more seamless and streamlined experience for its clients that makes it even easier to navigate all of its robust mobile banking features with enhancements that include security log-in upgrade, that now requires a 6-digit the M-Pin, instead of the 4-digit M-Pin, biometric function, which is an additional authentication feature, allows use of face identification and fingerprint to log in. 

“Clients will save time by not having to approach the bank for reversals, thanks to the new IMT Tax Exemption function, which allows them to choose either exemption from IMT for those in the exempt bracket. 

“As these changes come into effect, clients will be prompted to update or upgrade the current app on the user’s first log in,” said the bank in a statement.

The new features of the revamped CBZ Touch include CBZ Pay, a product that allows customers to initiate and process transactions using their mobile phones. 

This is in addition to SmartKey, a feature that allows users to transact while using social networking platforms. According to the bank, CBZ SmartKey, a digital keyboard that, once installed and activated, will be embedded on one’s mobile device, will be available on the Google Play and Apple App stores. 

Users can log in to CBZ Touch and do various transactions that include personal airtime top-up, transmit airtime to another mobile, transfer money to another CBZ Bank account, or transfer money to a Smartcash account while on social media. 

“In an endeavour to maintain its competitive edge over other social banking initiatives, CBZ Smartkey is zero rated and also does not limit customers to a specific social networking site, such as WhatsApp or Facebook. 

“The new look and feel of the mobile app reflects the bank’s focus on delivering solutions for clients that are timely, relevant and accessible, however they choose to bank,” said the bank.

CBZ Bank also launched CBZPay, which allows customers to pay by simply scanning QR codes. In terms of security, the bank highlighted that transactions done through CBZPay are equally as secure as card-based transactions as the client retains control throughout the transaction. 

To access CBZPay, clients are required to link their bank accounts to Visa through CBZ Touch Mobile App or through the USSD (*230#). Already, CBZPay is now accepted at most of the popular retail outlets inclusive of OK, Bon Marche, Chicken Inn, Bakers Inn, Pizza Inn, Nando’s, Creamy Inn, and Steers, among others.

As part of efforts to grow digital banking, the bank anticipates introducing more digital innovations to the market. This also comes as the world over is moving towards digitalisation which was accelerated by the outbreak of the Covid-19 pandemic.

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